Privacy Policy

Frostac.shop – Privacy & Data Protection

1. Data Collected

a) Provided by You
- Name, email, any billing/address info submitted.
- Files or custom input you upload for making-to-order items.

b) Collected Automatically
- IP address, device and browser type.
- Cookies and usage statistics.

2. Purpose of Data Use

We use your data for:
- Processing purchases and delivery.
- Customer service & support.
- Optional marketing communications (only if you opt-in).
- Fulfillment of legal obligations (e.g. tax, dispute, or legal compliance).

3. Sharing with Third Parties

We don’t sell your data. We may share with:
- Payment processors (for order processing).
- Legal authorities if required by law.

4. Data Retention & Security

- Data is securely stored and retained only as long as needed.
- Personal data is deleted or anonymized when no longer required.
- Security measures include encrypted servers and restricted access.

5. UK Consumer Rights & GDPR

You have these rights under UK law:
- Access, correct, erase, or restrict your personal data.
- Portability and right to object to processing.
- Withdraw consent for marketing emails at any time.

Contact support@frostac.shop to exercise these rights.

6. Cookies Policy

We use cookies for functionality and analytics. You can disable cookies via your browser settings. For more information, see our separate Cookie Policy.

7. Policy Updates

We may update this Notice periodically. Changes will be posted on our website with a revision date.